The real reason to go through this quick process is to use their link for the phone number. They make everyone type out their question to see if it’s been answered easily before. Note that if you plan to call, go through their support page and click the “contact us” button. They should be able to sort it out easily and correct any unnecessary flags. Call the paypal support line ( 1-40) or send an email to their support account. If there isn’t a clear answer to why paypal needs additional information, just contact support. They might just need more information to verify your account completely. Sometimes the dispute resolution for your account will explain the direct cause. Note that you just need to contact support to see what’s wrong with your account. Large purchases, especially purchases or payments above the spending limit or receiving limit, will also reliably do this. If you also started using an inactive account frequently, it may be flagged. In the case of a paypal account, it is possibly a login attempt from a foreign IP address or from multiple IP addresses in a close time frame. Chances are that it means that your account is still fairly safe (good hackers and phishers usually don’t get caught, the money just disappears without much fanfare). Note that this may be something incredibly minor. If something raises a red flag on their system, then the account can get flagged for a security hold. It’s basically the same as a credit card company calling to ask about strange or suspicious purchases. This could happen for a number of reasons. If it’s not a paypal phishing scam, then you just have a restriction on your account.
NEW LOGIN PAYPAL FIREFOX OS X PASSWORD
When you try to login to paypal, the login screen asks you to change your password or confirm some account information. This appears to be a type of security hold. If you’re on the legitimate paypal website and can’t directly login to your account, then there’s a problem of some sort. Paypal - Requesting a New Password or Account Information at Login If you used the real paypal website and the address is real, then it’s probably a legitimate hold on your account and you’ll need to do a little work with paypal support. It isn’t out of the question for malware to redirect you from the paypal website to a well built spoof website. Note that you need to check this even if you started out on the official paypal website. Is it based off of “ ”? If it isn’t exactly that, then it’s another spoof website trying to pull off a phishing scam for your information. It’s a bad habit and you should always use the formal web address to be safe.Īlso check the actual website address. Unless they address you by name and use an official paypal address, it’s not real.
For more detail, read my article on paypal phishing.ĭid you get to the login page through an email link? Exit immediately and change any information that you gave them. This is a quick check that you always have to do when it comes to entering paypal information.